returns
Defective product
Please contact our customer service at kundenservice@countingmemories.com if your product has unexpected defects. State your name, order number and product number and attach a photo of the defective item. We will find a solution together with our partner printer and get back to you as soon as possible. We will of course cover the shipping costs for returning damaged products.
return
Would you like to return your product? No problem, please send it back by post at your own expense to the following address:
Teresa Lesch
Hochstadenstraße 14
50674 Cologne
As soon as we receive your return, you will receive a refund within 14 days .